Orders & Payment
If you notice a mistake with your order after receiving an order confirmation email, please call us at +1-561-510-6314. If it's after business hours, leave us a clear and detailed message with your name, phone number, and order number if available.
At the top of our website, you will see a currency widget where you can change the currency to anyone available.
We accept PayPal Express, PayPal Credit, and all major credit cards.
We take security very seriously and do not process any of your payment information ourselves. All payment related matters on Mywooderland are handled by PayPal.
Our stone type is Mywooderland® Stone, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, the Mywooderland® Stone was developed to be more durable with better optical characteristics than a diamond while maintaining an ethical standard to protect our environment.
No, our jewelry won't turn your skin green. Jewelry that turns your skin green is made of copper. Our jewelry is made of 925 sterling silver, and the quality has been verified by International Institution SGS.
Shipping & Returns
You will not be charged any consumption tax. However, you may need to pay the customs duties by yourself.
Don't worry about it. We promise an easy 30-day return policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.